Your privacy is important to us
Why we collect information about you
There are several reasons for this:
- To help us provide the best, most efficient service to you.
- To detect and combat fraud.
- To identify you (by asking security questions such as your date of birth) before disclosing confidential information.
Where we get the information from
When you use our service we will ask you to tell us, for example, your contact details and date of birth. There are also public sources of information that we may use, such as Directory Enquires.
What sort of information we collect
When we are dealing with your matters you may reveal some information that could be considered to be ‘sensitive’ as defined by the Data Protection Act 1998: information about your ethnic background or state of health, for example. You can be confident that we will only use this type of information for the specific purpose you provided it.
Who we share the information with
We do not sell your details to third parties for marketing purposes. We will of course need to pass your details to other people – our experts, branches and chapels for instance – who need these to work to assist you. We may also disclose information to authorities such as the Police and the Inland Revenue, but only where required or permitted by law or necessary in your case to do so.
Respecting your preferences
We will respect your preferences by not sending you any material through particular channels if you have registered your details with the Mailing, Telephone, Fax or Email Preference.
How to opt out of cookies
You have complete control over how to manage or delete cookies on your computer. Please visit AboutCookies.org if you wish to find out how to manage or delete cookies.
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Note: This Policy only applies to the information that we hold about private individuals, not about companies and other organisations.
The information on this page was last updated on Tuesday, 10 September 2013.