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  3. NUJ Developing Confidence Course. London, December 2017.

NUJ Developing Confidence Course. London, December 2017.

When

Saturday 2 December 2017

10:00-16:00

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Where

Headland House, 72 Acton Street, London WC1X 9NB

Details

This course is aimed at members and reps who would like to develop their communication skills and confidence when dealing with people. How do you deal with tricky situations whilst maintaining a positive relationship? This day long course will introduce you to some techniques to help you deal more confidently with some of those challenging conversations you have with managers, colleagues and clients.

Course Outline

  •  Identify some of the reasons why individuals find some conversations more challenging to deal with than others.
  • Consider why it is important to be an effective communicator.
  • Understand the impact of different types of behaviour on relationships.
  •  Develop an understanding of what makes an effective communicator.
  • Practise using a range of communication techniques


You will be introduced to a range to techniques to help you decide which ones could be helpful for you in the future.

BOOK TO RESERVE YOUR PLACE HERE

This event is for NUJ members only. Please consider joining the NUJ if you would like to attend this event.

Further details and contact information

NUJ training
Email: tutraining@nuj.org.uk

Tags: , trade union training, reps, members, developing confidence, confidence